Christian Counseling in Spokane, Washington
Counseling for Individuals, Couples and Families
Steps in Crisis Intervention
|
| ||
|
- Define the Problem. Explore and define the problem from the patient's point of view. Use active listening, including open-ended questions. Attend to both verbal and nonverbal communications.
- Ensure Personal Safety. Assess lethality, criticality, immobility and seriousness of threat to patient's physical, emotional and psychological safety. Assess internal impact as well as environmental situation.
- Provide Support. Communicate (by words, voice, body language) a caring, positive, nonpossessive, nonjudgmental, acceptant, personal involvement with the one in crisis and the family.
- Examine Alternatives. Assist in brainstorming choices available now. Search for immediate supports. Ask later about possible consequences of each option.
- Plan. Develop a plan with your patient which:
- provides something concrete and positive for the patient to do now
with definite action steps which the patient can own and comprehend;
a variety of constructive psychomotor activities may be considered
whenever appropriate.
- is realistic in terms of the patient's coping ability.
- uses appropriate and available referral resources.
- includes many forms of collaboration {prayer, relaxation techniques, etc.}
- provides something concrete and positive for the patient to do now
with definite action steps which the patient can own and comprehend;
a variety of constructive psychomotor activities may be considered
whenever appropriate.
- Commitment. Help the patient commit to a definite action step.
- a. Ask the patient to verbally summarize the plan and commitment.
- b. Demonstrate your part of the commitment if you collaborate.
- c. Follow up on the patient's performance or in obtaining assistance.
- a. Ask the patient to verbally summarize the plan and commitment.
|
